By purchasing, activating, or scanning a ScanToReturn / SoulTag smart tag, you agree to these Terms of Service.
1. Description of Service
ScanToReturn provides a passive digital identity and communication bridge. We do not provide active GPS tracking or guaranteed recovery services.
2. "As Is" Service & No Guarantee
ScanToReturn makes NO GUARANTEE that your item, pet, vehicle, or equipment will be recovered or serviced. We are not liable for any lost, stolen, or damaged property.
3. User Conduct & Intermediary Status
You agree not to upload offensive, illegal, or explicit material. We reserve the right to permanently disable any tag that violates these rules. ScanToReturn acts strictly as an "Intermediary" under Section 79 of the Information Technology Act, 2000. For grievances regarding user-uploaded content, contact our Grievance Officer.
4. Permanent Identity Lock
To prevent hijacking and unauthorized reuse on different vehicles, products, properties, or assets, primary identity fields are permanently locked upon activation.
5. Limitation of Liability
Under no circumstances shall ScanToReturn, its founders, or affiliates be liable for any direct, indirect, incidental, or consequential damages. Our total maximum liability for any claim shall not exceed the amount paid for the individual physical tag.
6. Governing Law
These terms shall be governed by the laws of India. Disputes are subject to exclusive jurisdiction in Hyderabad, Telangana.